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Sunday, May 9, 2010

Mamma said "Mind Your Manners!"


Happy Mother’s Day to all! Celebrating our mothers today reminds me of one of the most repeated expressions that we all heard growing up… and that is to “Mind your manners!” Too often, I find myself irritated with the lack of courtesy among fellow realtors when it comes to showing property. I know as Realtors we are busy, but it’s not hard (nor time consuming) to practice professional habits such as turning lights off, locking doors, courtesy calls, and feedback.

I have recently stopped by a pretty high-dollar listing I have, only to find the back door unlocked about four times now! It is a vacant home, but should that matter? Most of the time the alarm has not been re-set, as requested, and lights are left on. Not very green… or considerate to a homeowner paying utility bills on two properties!

My other pet peeve is when I have an occupied property and a realtor makes an appointment to show, and then no-call-no-shows. We have all had buyers who change their mind at the last minute for whatever reason, but it just takes a minute to pull over and call to cancel… even if it’s past the time you are supposed to be there! Many times the seller is driving around with kids and pets in the car waiting to go home.

FEEDBACK!! It is just as tedious to ask for feedback as it is to give it, and I’d be shocked to hear that a Realtor has NEVER had a homeowner who asks for feedback after every showing. It is important for Realtors to listen to their buyer’s likes and dislikes when viewing a home.. so it shouldn’t be that hard to translate that into some constructive feedback! It’s a little frustrating when I DO get feedback that has generic comments such as “Didn’t work for them”, “bought another one”, etc. Specific comments about paint colors, dated anything, smells, or price are the kind of remarks that can go a long way in helping Listing Realtors and Sellers when trying to sell quickly!

It’s a win-win situation when homes sell quickly. Let’s all practice the “Golden Rule” and make our Mom’s proud!

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